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Soft Tailoring - Autumn 2025
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Masai Clothing Company UK Ltd

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FREQUENTLY ASKED QUESTIONS

How quickly will my order be delivered?
We will pack and send your order as quickly as possible. This is usually done the same day or the following day. Average delivery time is 1-3 business days.
Can I regret my purchase?
You always have 14 days to regret your purchase. Simply just return the product or products that you do not want after all - within the 14 days limit.
How do I return?
You will receive a return form and pre-paid return label with your delivery that you should complete and send back with the returned item(s).

Customer Service

Call: 0125 226 8440

Mail: contact@masai.co.uk

Customer service is open Monday – Thursday from 8.00-15.00 and Friday from 8.00-14.00